Our Story

SJ H.

I don’t even know where to begin! To say Sullivan Plumbing saved the day is such an understatement. I moved into my home at a time when it was not raining immensely, but the Oct. 27 rain dump triggered massive flooding in my home. The issues were non-standard and Don and his team (Nick & Dwayne) were simply amazing in fixing a really negligent storm drain situation. “Obi-Don”, your team is thorough, respectful, thoughtful, great on the cleanup, and totally gave the effort their all. I look forward to having you help me continue to get ‘the house of deferred maintenance’ up to code. Huge thanks! 

Justin D.

Nick was a hero tonight. My wife dropped her wedding ring down the P-trap for the hot water tank in our apartment and we had no access to the actual pipes. Once we called he was here within 45 minutes and very good at communicating what the best options were to retrieve it. It took him 5 minutes to find it with the camera and we had it out of the pipe within 20 minutes. Amazing work and worth every penny. Thank you so much Nick! Would highly recommend anyone who is in a pinch or needs assistance with plumbing to call Sullivan Plumbing! 

Daniel D.

One of the best companies I've ever worked with and their attention to detail and the flexibility with their customers is just incredible. Would highly recommend! 

Tung H.

We had a clogged drain that I tried to clear myself. Unfortunately, after five hours of tinkering around and two trips to the hardware store, I threw in the towel and called Sullivan Plumbing. This was on Saturday of the Memorial Day weekend. The call center took down the information and Nick called me within a few minutes. He was on his way to another job but gave me a good time estimate and called me when he was done with the job to make sure that it was still a good time to come over. Upon arrival he donned shoe covers, inspected the area, formulated an appropriate plan, and gave me an estimate for the job. He cleared the clogged drain after running the drain auger all 75 feet the first time, but ran the drain auger twice to make sure the drain was completely cleared. Nick didn't mind me watching over his shoulder and taught me a few tricks of the trade to prevent future clogs. Nick cleaned up after himself and made sure the area was disinfected. The bill was $637 before tax. As a small business owner myself, I understand the many hidden costs of running a business. You get what you pay for and I thought this was fair price for high quality work. Plus, Nick came while on call on a holiday weekend. I would not hesitate to call Sullivan Plumbing in the future. 

Tom

I was extremely impressed with the work Sullivan Plumbing recently completed. An estimate was provided, but once work started, additional issues arose which called for an alternative Plan. No one lost their cool, they continued working in a professional and competent manner and though the alternative required an unplanned visit, they held to their original estimate. I was especially impressed with their lead, Scott Macdonald. He was a pleasure to work with while Sullivan Plumbing was on-site. I would recommend Sullivan Plumbing to anyone in need of plumbing work. 

Kim G.

A huge thank you to Sullivan Plumbing and in particular Doug & Tracy Dawson and their most capable and knowledgeable employee Nick. During our recent freeze our pipes burst and Sullivan came through to help us during a most difficult and stressful time. As many people in our area had major plumbing issues due to the freeze Sullivan was jammed with calls. Nick was able to come assist us very quickly and for that we are beyond thankful. Sullivan is truly the ONLY plumbing company you should hire and huge thanks to the team at Sullivan Plumbing. We are beyond grateful.