OUR CUSTOMER REVIEWS

Garrett M.

★★★★★

Had a complete sewer line clog over the weekend. Nick showed up within a few hours and made sure that everything was done right and cleaned up before he left. Will definitely be using Sullivan's again in the future because of my experience.

Anita T.

★★★★★

Fantastic matt and his helper were really great. We even got a senior discount. I highly recommend this company.

Beverlee L.

★★★★★

Kody and his partner were helpful and friendly. They did everything they could to resolve the issue. Unable to fully resolve the problem, Kody gave me the number of a company that could take care of it, and charged me only for what he had completed. Thanks so much.

Dana W.

★★★★★

Everyone we worked with was incredibly professional and kind. Don took the time to educate us on plumbing and fully explain our system. He gave us options with estimates at every step. Ended the day with a quick fix and a clear long term plan. HIGHLY recommend this wonderful comment.

Lisa L.

★★★★★

We discovered a leak in our expansion tank, and even after a time of lots of snow and freezing temperatures with many plumbing emergencies, the people at Sullivan made time for us. The owner, Don, came out himself twice to assess and repair. He found our pressure was too high as well and replaced a valve. If he hadn’t discovered it, we would have ended up with more plumbing troubles, so the leak and his astute assessment helped us. I very much appreciate the excellent customer service and plumbing expertise.

Paul R.

★★★★★

When our toilet was clogged, backing sewage into our bathtub Sullivan was the only after hours service that actually answered our call.
Scott was prompt, communicative, came out in what was adverse weather, solved our problem quickly, and charged us a fraction of their original quote.

Kyle Y.

★★★★★

Didn't actually need to use them but there were unbelievably helpful in guiding to the right resources. I will definitely use them for any plumbing needs.

Jennifer B.

★★★★★

Excellent service on a Saturday.

Rachel H.

★★★★★

I am so absolutely impressed with Sullivan plumbing and especially the amazing knowledgable owner Don. He saved me on a weekend with an emergency plumbing problem 2 days before renters moved in. I could not believe the unbelievable reasonable price for a back up and root removal from my sewer pipes. He went the extra mile to get to the bottom of the issue and why it happened. Also calling the city to do their part as well as having a solution to what I need to have done to prevent future issues. I would highly recommend him to anyone who needs a good plumber. His 35 years of experience is obvious to his expertise and how he dealt with the entire situation. His friendly personality was just another added bonus. What a great team he and his wife Tracy are! I finally found a great plumber. Thank you so much!.

V S.

★★★★★

Sullivan’s is awesome! Our main drain line collapsed in the yard and our whole house ended up needing to be repiped, all the way to the alley. Satchel is  professional, confident and got right down to business. He came on time and was ready to work every day, and he explained everything he was doing in words that made sense. We had someone else (Gary’s plumbing, they charged $1,000 for pulling the toilet up and left a big mess) look at the job first but they were they refused to even look under our house, so we called Sullivan’s for a second opinion and we are so glad we did! I would definitely recommend them to anyone! No job too big for these guys! 5 stars all the way!

Krystal

★★★★★

So thankful for Kody at Sullivan. Called several places last night with an emergency clog. Had one guy said he was coming between the time I called Sullivan dispatch and got the call from Kody. I told him someone was already on the way. 15 mins later I get a call saying the guy from the other place isn’t coming yet because of a bigger emergency call. (After 11pm at this point.) Called Sullivan back and was told he had already moved on to his next call (totally understandable) but could come by early in the morning. He was here around 6 and out by 6:40. Other guy quoted me at least $700 and 2-4 hours time without seeing anything. Kody took a look before starting and it was just over $500 for everything (emergency hours charge and tax included). Thank you Kody and Sullivan!!! New to the area and disappointed with general customer service around here (compared to the Midwest where we’re from). It’s nice to know good customer service exists around here. Will definitely recommend Sullivan to anyone we meet looking for a plumber. :)

JYG

★★★★★

Came the same day (4-1-2020) we needed help. Forgot to mention his name, but he's a pretty good guy and able to fix it in a timely manner. Thanks again!!!